Clinical Supervisor (Medical)
FLSA Classification:
Exempt, Full-time employee
Standard 8-hour days, Mondays -Fridays
Revision Date: 6 October 2021.
Reports to: Clinical Director.
Summary/Objective:
The primary objective of the Clinical Supervisor is to assist the Clinical Director in medical operations by managing the staff of medical assistants.
Essential Functions:
Works with the Clinical Director to supervise the daily clinical operation of the Potosi and Farmington medical clinics.
- Keep logs of employee health/annual trainings.
- Maintain medical employee staffing/scheduling.
- Management of every medical assistant and nurses’ job duties and responsibilities, verify and confirm that all extra job duties are up to date, confirm proper logs of sample closet, verify emergency kits up to date.
- Perform 6 month and annual performance reviews on all medical assistants.
- Coordinate all the agency trainings (BBP, HIPPA, PPE, Hazcom/MSDS, Harassment, etc.) with Live Compliance.
- Aprima EMR Super-user and troubleshoots EHR/IT issues with North American Healthcare Management Services Miken Technologies.
- Assists in management of daily EMR messaging flow.
- Coordinated submission of work tickets to on-site IT or Miken Technologies.
- Supply management.
- Provides clinical services when needed.
Physical Demands:
Be able to sit, stand, and work in uncomfortable conditions for short amount of time, as well as able to lift up to 50 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Definitions for OSHA working environment are:
- Category I –Involves routine exposure to blood or body fluids.
- Category II –Involves possible exposure to blood or body fluids.
- Category III –Involves no exposure.
- OSHA category for this position is Category II.
Required Knowledge, Skills, and Experience:
- Obtain and maintain a valid RN or LPN license in the State of Missouri.
- Operate a personal computer and calculator.
- Problem solving: Frequent problems arise in this positions that are outside established policies or bodies of knowledge calling for high-level skills in problem solving.
- Decision Making: Frequent problems arise in this position calling for careful and analytical judgment.
- Supervisory: Extensive responsibility for the direct supervision of medical support staff.
- Interpersonal: Must interact regularly with patients, employees, and administration.
- Working Conditions: Works in well-lighted, climate controlled building. May be exposed to body fluids.
- Physical Requirements: Requires sufficient visual acuity to be able to read and write English. Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone. Occasionally lift items weighing up to 50 pounds.
COMPETENCIES:
- Problem Solving–Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Interpersonal Skills–Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
- Teamwork–Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
